Omnichannel · LINE OA

Unify LINE OA chats
with Oho Chat

Bring chats from multiple LINE Official Accounts into one screen. Manage Rich Menu and Broadcast in one place so no chat slips through, measure campaigns and track every case, with Chatbot and AI Agent to help your business grow without limits.

Easy to use, no IT team needed
Connect in minutes
Measure team performance
Chat - oho chat
Olivia P. · LINE OA Marketing
Added you from the new ad. Do you have a discount code?
line-broadcast-202611029300:00:45
Ryan T. · LINE OA Sales
I'm interested in the premium package. Could I get a quotation?
Sales - Lat PhraoAdmin00:12:48
Grace L. · LINE OA Service
Following up on my tax invoice, please.
Purchased #018823Evergrow Co., Ltd.Admin01:05:32
What you can do

Oho Chat features for LINE OA

Use Oho Chat's core features with messages from your LINE Official Account right away.

Omnichannel

Connect multiple LINE OA accounts in one place, and bring them together with Facebook, TikTok and Instagram in a single inbox.

Automation

Set up a Chatbot to greet customers, answer common questions and route chats to the right team automatically, taking load off your admins.

AI Agent

Take automation further with Oho Agentic AI Agents that qualify leads, support customers and collect satisfaction scores for you.

Broadcast

Send targeted Broadcasts to your LINE OA customers in one click.

Contact CRM

Keep customer history and data from LINE OA in one place, so purchases are easy to trace.

Case Management

Track customer issues on LINE as cases and assign a responsible team, so nothing falls through the cracks.

Order Management

Take orders from LINE OA chats and issue quotations in the same system.

Dashboard & Analytics

See chat response stats, sales and team performance in real time.

Deep integration with LINE

LINE OA features that work with Oho Chat

Oho Chat connects directly to LINE's tools, including Rich Menu, Broadcast and LINE Login, so marketing and sales work together with more precision.

Rich Menu Management

Design and switch your LINE OA Rich Menu from Oho Chat, without going to LINE Official Account Manager.

LINE Broadcast & Segment

Send targeted Broadcasts using the tags and segments stored in Oho CRM.

LINE Login / LIFF

Connect LINE Login to your membership system or CRM, so you know the customer from the very first chat.

Flex Message & Keyword Reply

Send Flex Messages to showcase products and promotions, and set up automatic replies to keywords customers type.

LINE OA Chat Import Plus

Add-on

Upload your existing chat history, images, videos, notes and tags from LINE OA into Oho Chat, so you can switch over without missing a beat. See details

Use cases

Use cases that turn every conversation into a customer

Recommended setups from Oho Chat to fit your business needs across the customer journey.

Use case 01

Know which Broadcast brings customers back to chat

Tag customers who reply to each Broadcast round and see which campaigns lead to conversations and real sales, so you can plan your next Broadcast better.

Use case 02

A welcome Chatbot and a Rich Menu that guides customers

Send an automatic welcome message the moment someone adds your LINE, with a Rich Menu that takes customers to what they're looking for, cutting repeat questions before they reach an admin.

Use case 03

Group customers with tags, then build segments

Sort customers by interest or chat behavior, build segments for your next Broadcast, or pass them through CRM Integration so customer data connects across the whole company.

Use case 04

Secure: your team never holds the LINE OA password

Admins reply through Oho Chat without direct access to LINE Official Account Manager. Staff can come and go without losing data or chat history.

Get started

Get started in 4 easy steps

1

Sign up for Oho Chat

Create a free account, no credit card needed

2

Connect your LINE OA

Enter the Channel ID and Channel Secret from LINE Developers Console to connect.

3

Set up your team and chatbot

Invite your admins, set their permissions, and set up a Rich Menu and basic auto-replies.

4

Start replying right away

Messages from LINE OA arrive in your unified inbox instantly.

Transparency

Limitations

To help you decide, here's what Oho Chat doesn't support for LINE OA yet.

Supports both Verified and Unverified LINE Official Accounts, but your Broadcast message quota follows your LINE plan.
Dynamic Rich Menus (switching menus per customer) have limited support (in development).
Each LINE OA account must be connected separately; copying settings across accounts automatically isn't supported yet.
FAQ

FAQ - LINE OA on Oho Chat

What is LINE OA integration on Oho Chat?
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It connects multiple LINE Official Accounts to Oho Chat, a chat and CRM platform built for Thai businesses, so your team answers chats from every account in one inbox alongside Facebook, TikTok and Instagram. Rich Menu, Broadcast, Chatbot, AI Agent and case tracking are all managed in one place.
How many LINE OA accounts can Oho Chat connect?
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You can connect multiple accounts depending on your plan. Each account has its own inbox and Rich Menu.
Can I set up a Rich Menu through Oho Chat?
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Yes. You can design and switch Rich Menus from Oho Chat without going to LINE Official Account Manager.
Does sending a LINE Broadcast through Oho Chat cost extra?
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There's no extra cost from Oho Chat, but your Broadcast message quota follows your LINE OA plan.
Can I use an Oho Chat chatbot to reply to customers on LINE?
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Yes. Set up a Chatbot or AI Agent to answer common questions automatically, and hand off to an admin at any time.
Do I need an IT team to connect LINE OA to Oho Chat?
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No. Enter the Channel ID and Channel Secret from LINE Developers Console following Oho Chat's steps, and you can connect it yourself.
Omnichannel

Every channel that connects to Oho Chat

Bring chats from every channel into one inbox. Explore each channel below.

Oho mascot

Ready to bring LINE OA together with Facebook, TikTok and Instagram in one place?

Fully featured, set up in minutes, with a team that's easy to reach.