Omnichannel · Facebook

Unify Facebook Page chats with Oho Chat

Bring Facebook Page and Messenger chats from every page into one screen. Pull comments into chat so nothing slips through, measure your ads, close more sales and track every case, with Chatbot and AI Agent to help your business grow without limits.

Easy to use, no IT team needed
Connect in minutes
Measure team performance
Chat - oho chat
Emily R. · Facebook Page Marketing
Saw your promo ad. Is the offer still running?
meta-ads-120215847396218 00:00:45
Daniel K. · Messenger Sales
I'm interested in the package. How much is it, and can I book today?
Sales - Sukhumvit Admin00:12:48
Sarah M. · Facebook Page Service
Can I reschedule my booking for tomorrow?
Purchased #023451 Admin01:05:32
What you can do

Oho Chat features for Facebook

Use Oho Chat's core features with messages from your Facebook Page and Messenger right away.

Omnichannel

Connect multiple Facebook Pages to one account, and bring them together with LINE OA, TikTok and Instagram in a single inbox.

Automation

Set up a Chatbot to greet customers, answer common questions and route chats to the right team automatically, taking load off your admins.

AI Agent

Take automation further with Oho Agentic AI Agents that qualify leads, support customers and collect satisfaction scores for you.

Broadcast

Send promotions or notifications to groups of customers in one click.

Contact CRM

Keep customer history and data from Facebook in one place, so purchases are easy to trace.

Case Management

Track customer issues as cases and assign a responsible team, so nothing falls through the cracks.

Order Management

Take orders from Facebook chats and issue quotations in the same system.

Dashboard & Analytics

See chat response stats, sales and team performance in real time.

Deep integration with Meta

Facebook features that work with Oho Chat

Oho Chat connects directly to Meta's tools, including Meta Business Suite and Facebook Ads, so marketing and sales work together with more precision.

Meta Business Suite

Manage your Page, ads and Business Manager smoothly alongside replying to chats in Oho Chat.

Meta Conversion API

Send conversion data from chats back to Meta for better-targeted ads and more accurate measurement.

Meta Audience API

Build audiences from customers who have chatted with you, so your next ads reach the right people.

Meta Business Agent

Meta's own AI agent answers questions and recommends products on Facebook 24/7, working alongside Oho Chat's AI Agent and Chatbot so customers get answers at every touchpoint.

Meta Lead Nurturing

Run a Click-to-Message or Lead Ads campaign and choose Oho Chat as the messaging app. A Chatbot Template replies to customers automatically.

Facebook Broadcast

Coming soon

Send promotions to customers on Messenger through the Meta Marketing API directly from Oho Chat, targeted with segments from Oho CRM.

Use cases

Use cases that turn every conversation into a customer

Recommended setups from Oho Chat to fit your business needs across the customer journey.

Use case 01

Know which ads actually close sales

See which ad each customer came from and which ads close sales. Send data back through Meta Conversion API to sharpen your targeting, and auto-tag customers to build Custom Audiences.

Use case 02

A 3-layer chatbot that replies fast

Put Meta Business Agent at the front, add Oho Chatbot for welcome messages and FAQs, and extend with Oho Chatbot API if you want to connect your own AI agent or external workflow. Every layer hands off smoothly to an admin.

Use case 03

Organize customers, then put the data to work

Oho CRM organizes customer data into categories and builds segments for Facebook Broadcast or deeper analysis, with CRM Integration to your back-office systems so customer data connects across the whole company.

Use case 04

Secure, so customer data is never lost

Lower the risk of your Facebook Page being hacked: your team reaches chats only through Oho Chat, so nobody needs direct access to Business Suite. Staff can come and go without losing customers, and all knowledge and chat history stays in one system.

Get started

Get started in 4 easy steps

1

Sign up for Oho Chat

Create a free account, no credit card needed

2

Connect your Facebook Page

Log in with your Facebook business account and approve access.

3

Set up your team and chatbot

Invite your admins, set their permissions and set up basic auto-replies.

4

Start replying right away

Messages from Facebook arrive in your unified inbox instantly.

Transparency

Limitations

To help you decide, here's what Oho Chat doesn't support for Facebook yet.

Supports messages from Facebook Pages and Messenger, but not Facebook Groups yet.
Setting up Meta Conversion API requires admin access to your business's Business Manager.
Automatic replies to post comments have limited support (in development).
FAQ

FAQ - Facebook Page on Oho Chat

What is Facebook Page integration on Oho Chat?
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It connects your Facebook Pages and Messenger to Oho Chat, a chat and CRM platform built for Thai businesses, so your team answers chats and comments from every Page in one inbox alongside LINE OA, TikTok and Instagram. It includes Chatbot, AI Agent, case tracking and ad measurement through Meta Conversion API.
Can Oho Chat connect to Facebook Messenger?
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Yes. Oho Chat connects directly to your Facebook Page and Messenger and brings all messages into one inbox.
Does Oho Chat support Meta Conversion API for Facebook?
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Yes. You can send conversion data from chats back to Meta to improve ad targeting. This requires Business Manager admin access.
Do I need an IT team to connect Facebook to Oho Chat?
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No. You can connect your Facebook Page to Oho Chat yourself in a few minutes by logging in and approving access as usual.
Can I use an Oho Chat chatbot to reply to customers on Facebook?
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Yes. Set up a Chatbot or AI Agent to answer common questions and recommend products automatically, and hand off to an admin at any time.
Does connecting Facebook to Oho Chat cost extra?
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No extra cost. Connecting your Facebook Page and Messenger is included in your Oho Chat plan.
Omnichannel

Every channel that connects to Oho Chat

Bring chats from every channel into one inbox. Explore each channel below.

Oho mascot

Ready to bring Facebook Page together with LINE OA, TikTok and Instagram in one place?

Fully featured, set up in minutes, with a team that's easy to reach.